Minimum Requirements and Translation Process

We are committed to an open, ISO17100-compliant working translation process at EMPOWER Translate.  This means that all documents are translated and evaluated (edited/proof-read).  Our standard process is to create synergistic teams of translators and evaluators (editors/proof-readers), who communicate together freely during the translation process.

To this end, we employ the following 5-step process as standard:

Stage 1: Forming a translator-evaluator team
The material for translation is made freely available to all suitably-qualified translators and evaluators and is assigned on a first-come, first-served basis

Stage 2: Translation
Once the material is translated, our CAT tool will automatically notify the evaluator that they may start

Stage 3: Evaluation
The evaluator carries out their task adding any comments for review. Once complete, our CAT tool will automatically notify the translator that the materials are ready for their final input and review. The evaluator is also asked to complete a form on various aspects of the translation via our Supplier Dashboard

Stage 4: Review by translator
The translator reviews the evaluator’s comments and accepts or rejects them as they see fit, before signing off the final translation

Stage 5: EMPOWER in-house review
Our in-house team review the translation and finalise it for the client.  In case of query, we will revert to both the translator and the evaluator in a transparent communication for resolution.

All communications are copied in to your Empower Project Manager, and a full copy of all files at each stage of the process - together with the evaluator’s comments and assessment - are available on request and as relevant.

If, for any reason, this process seems uncomfortable, then we may not be the right agency for you.  However, if our commitment to quality and open communication resonates and you can cover translating or evaluating (proofreading/editing) in our key area of Market Research, we would be delighted to receive your website application form.

We would also ask you to read through our website and make a short statement in support of your application to let us know why you would like your services to be considered specifically.  You will be invited to provide this towards the end of the application form.

Empower Translate is a highly specialist company handling Market Research Materials. These include online/offline surveys, discussion guides, verbatim response handling (translation, coding) and reports presentations, as well as audio-visual transcription, translation, time-stamping and subtitling.

To apply to work with Empower Translate, all applicants must have:

• Demonstrable experience in translation of market research materials, in addition to at least one core specialism
• Basic understanding of GDPR (Protection of Personal Data)
• Basic Data Security in place (password-protected computer access, secure email)

• MA in translation/languages + 2 years’ experience (at least 10k provable words translated)
• MA in translation/languages + no/minimal experience*
• BA in translation/languages + 2 years’ experience (at least 25k provable words translated)
• No studies related to translation or languages: 5 years’ experience (at least 40k provable words translated)

*We will be happy to receive your application and discuss ways of helping you progress a career in freelance translation

• ISO9001

NB: Preference given to those certified to ISO17100
       ISO27001 highly desirable